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Frequently Asked Questions
How long does shipping take for Cotopaxi Pre-Loved items?▼
Standard shipping typically takes 5-8 business days within the US. You will receive a tracking number via email as soon as your gear leaves our warehouse.
What is your return policy for pre-owned gear?▼
We offer a 30-day return window for all used items. Products must be in the same condition as received with all original internal tags still attached.
What payment methods do you accept for online orders?▼
We accept all major credit cards, PayPal, and Shop Pay. Your transaction is fully encrypted and secure to ensure your personal financial information remains protected.
How do you ensure the quality of used products?▼
Every item undergoes a rigorous multi-point inspection. We clean, repair, and grade each piece so you know exactly what to expect when your sustainable gear arrives.
What Our Customers Say
“My Allpa pack arrived looking brand new. Incredible value for a piece of gear that protects the planet.”
“Love the unique colors on my pre-loved Teca windbreaker. Sustainable fashion that actually stands out from the crowd.”
“Fast shipping and the quality exceeded my expectations. Buying used is definitely the way to go with Cotopaxi.”
Give Gear a Second Life Today
Shop our curated collection of authenticated pre-owned gear and help reduce environmental impact.
Shop Pre-Loved